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Drea Codispoti, CPC/CERSI have great news: the dates AND the location for the 2012 Top Echelon Network Fall Conference have been set!

Those dates are Thursday, October 11, and Friday, October 12.

The location, of course, is Chicago.  More specifically, though, the location is the Sheraton Gateway Suites.  We’ve held the Fall Conference at the Suites countless times in the past, but last year we deviated from that routine and the site of the conference was the Embassy Suites.

However, we’re excited to be back at the Sheraton, and we’re excited to invite you to join us in Chicago for another great event.  There was a healthy turnout recently at the National Convention in Nashville, and we anticipate that attendance at the Fall Conference could be even higher.

Below are some things you should look for in the weeks and months ahead:

  • The cost of the convention—We’ll be releasing “Early Bird Registration” soon.
  • The room rate for the hotel—We’re in the process of negotiating that, and we’ll announce that, as well.
  • The speaker for the convention and the preliminary agenda—We’ll release this information at the same time we release “Early Bird Registration.”

In the meantime, circle the dates for the Fall Conference on your calendar: Thursday, October 11, and Friday, October 12.  Make plans to join us in Chicago.

And remember . . . I’ll know if you’re not there.

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330.455.1433, x156
Drea@TopEchelon.com
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Drea Codispoti, CPC/CERSYes, it’s that time again . . . time to reveal the Virtual Core Group schedule for the new month!

And I have some good news: I’m starting a new VCG for the month of April.  That would be the Aerospace/DOD Virtual Core Group.  The conference call for that group—as you can see by referencing the chart below—is scheduled for noon, EST on Thursday, April 12.

I’m glad that we could add another Virtual Core Group to the rotation.  If you’d like to be part of this group and participate in the conference call on that day, please contact me as soon as you can.  We’ll get you set up and ready to go.

Remember: participating in Virtual Core Groups is one of the things that leads directly making more split placements . . . and we want you to make more split placements!

As I’ve mentioned before, Virtual Core Group meetings are regularly scheduled conference calls for Preferred Member recruiters who work in the same industry or niche.  During these calls, recruiters share information about the activity they’re seeing and they also bounce ideas off one another.

Below is the Virtual Core Group conference call schedule for the month of April (all times listed are Eastern Standard Time):

 

Date Core Group/Time Core Group/Time Core Group/Time
Thursday, April 5
Manufacturing, Engineering
noon to 1 p.m.
Accounting, Finance
1:30 to 2:30 p.m.
Biotech, Pharma, Medical Device
3 to 4 p.m.
Thursday, April 12
Aerospace/DOD
noon to 1 p.m.
Software Sales
1:30 to 2:30 p.m.
Information Technology
3 to 4 p.m.
Thursday, April 19 Open for New Group Open for New Group Open for New Group
Thursday, April 26
Open for New Group Open for New Group Open for New Group

 

The first two Thursdays of the month are filled with conference calls and the third and fourth Thursdays are wide open.  If you don’t see your industry or niche represented in the chart above, I am ALWAYS open to starting a new group (like Aerospace/DOD).

If you think you’d like to start a new Virtual Core Group—or join an existing one—please contact me!

Participating in Virtual Core Group conference call meetings is just one of the many things that leads directly to making split placements.  I’d also like you to contact me if you have questions about other things you could be doing to maximize your Network Membership.

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330.455.1433, x156
Drea@TopEchelon.com
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Top-Producing RecruitersDuring the past few weeks, we’ve been publishing the names of our 2011 Network Award Winners, specifically the Top Ten Producing Recruiters and the Regional Award Winners.  These Preferred Members will receive an award for their accomplishments, and if they attend the upcoming National Convention in Nashville, Tenn., they’ll receive their award in person and in front of their peers.

In the meantime, though, we’re going to wrap up our series of blog posts regarding the 2011 Network Award Winners by presenting the names of those recruiters who won Special Awards.  (You’ll notice that the name of the Network’s Top-Producing Recruiter for 2011 is mentioned frequently.)

Without further adieu, below are our Special Award Winners for 2011.

Gail WilliamsHighest Split Placement Fee of the Year
Denise Milano Sprung of Joseph Associates and Gail Williams of Williams Recruiting, Inc.

This placement was for a Head of Cancer Biology.  Milano Sprung was the job order recruiter, and Williams was the candidate recruiter.  The action causing this split placement was listed as “Regular phone communication with a Top Echelon Network Preferred Member recruiter in my specialty area.”  Login to the Members’ Area to view the total fee associated with this placement.

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Russell SchuttImporter of the Year
Russell Schutt, CSP of Progressive Executive, Inc.

This award is for the recruiter who supplied the job order in the split placement situations that produced the greatest amount of cash-in revenue during the 2011 calendar year.  Login to the Members’ Area in order to view the overall cash-in revenue that Schutt earned last year, as well as the number of times he provided the job order in a split placement situation.

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Trey CameronExporter of the Year
Trey Cameron of the Cameron Craig Group

This award is for the recruiter who supplied the candidate in the split placement situations that produced the greatest amount of cash-in revenue during the 2011 calendar year.  Login to the Members’ Area in order to view the overall cash-in revenue that Cameron earned last year, as well as the number of times he provided the candidate in a split placement situation.

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Trey Cameron100 Career Placements
Trey Cameron of the Cameron Craig Group

Cameron didn’t just eclipse the 100-placement mark, he shot past it in 2011.  In fact, he made a total of 26 Network placements during the calendar year.  Right now, his total stands at 116.  If he keeps making 26 placements per year, he’ll reach the 200-placement plateau fairly quickly.  Not only that, but he’s also closing in on $1 million cash-in for his Network career.  More awards await him.

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Gene McQueenHighest Producing Agency
Cameron Craig Group

It’s probably not surprising that the Cameron Craig Group won this award, since this is Trey Cameron’s firm.  However, he wasn’t the only recruiter in the firm who generated revenue through the Network last year.  In addition to Cameron’s 26 placements, Gene McQueen made five placements.  The cash-in total from those 31 placements makes the Cameron Craig Group the Network’s Highest Producing Agency for 2011.

We’d like to congratulate ALL of our Special Award Winners, and we wish them continued success in Top Echelon Network in 2012!

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330.455.1433, Ext. 172
MDemaree@TopEchelon.com
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Mark DemareeHey—guess what we didn’t do this year?

We DIDN’T forget our birthday!

The last few years, we’ve had difficulty remembering that the official birthdate of Top Echelon Network was March 8, 1988.  That was the date of the first issue of The Pinnacle newsletter, which has traditionally been used to mark the birth of the Network.  At the time, though, the Network was referred to as Nationwide Interchange Service.  It wasn’t until 10 years later that the name was changed to Top Echelon Network.

Top Echelon founder Mike Kappel sent out that first issue of The Pinnacle (via snail mail, of course).  Mike is no longer involved in the day-to-day operations of the Network, but I still meet with him on a consistent basis and he attends our larger conferences every year.  In fact, he’ll be in attendance at the upcoming National Convention in Nashville, Tenn.

There are a handful of recruiters who started as Charter Members back in 1988 and who are still with us as Preferred Member recruiters today.  Those recruiters are listed below:

  • Mark Suss of Contract Placement Associates
  • Carlene White of White/TemTech, LLC

I’d like to thank these Charter Members for their commitment to Top Echelon Network, for their dedication to networking and split placements, and for their determination to persevere during the tough times (of which there have been plenty).

I’d also like to thank all of YOU, because without you, there would be no Top Echelon Network.  While we’re celebrating our birthday, we’re also celebrating our Preferred Member recruiters, those people who have made all of this possible and continue to make it possible on a daily basis.

Of course, since we started in 1988, this is our 24th birthday . . . which means the next one will be our 25th!  To help celebrate a quarter-century of existence, we’re going to be uploading old photos from past conferences and conventions to our Facebook Fan Page during the next 12 months—and believe me, there are a TON of those.

If you have any photos that you’ve taken through the years and you’d like to submit them for inclusion on our Facebook Fan Page, please send them to us.  Email your photos to marketing@TopEchelon.com.

Thank you!  Here’s to 24 more years of success for Preferred Member recruiters!

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330.455.1433, Ext. 172
MDemaree@TopEchelon.com
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Drea Codispoti, CPC/CERSA while back, we upgraded the Top Echelon Network software, including the Members’ Area and the Recruiter Profiles of the Preferred Member recruiters.

While the updated version represents a substantial upgrade over the previous version, it did leave out some of the details associated with the previous version, specifically details associated with the placements each Preferred Member has made.

I’m pleased to announce that we recently upgraded the software again.  Not only have we returned the old functionality in terms of placement information, but we’ve gone beyond that to provide even more details regarding each Member’s placements.

When you view a Member’s profile, you’ll see the number of job orders and candidates they have shared with the Network in a box on the right-hand side of the page, as well as the number of Network placements they’ve made.

When you click on the link that says “View Placements,” you’ll browse to a page that now shows the following details regarding each of their placements:

  • The name of the recruiter with whom they made the split
  • The position title
  • The fee amount
  • The fee percentage
  • The type of placements (permanent or contract)
  • Whether or not the recruiter had the job order or the candidate
  • The date of the placement
  • The status of the placement (open or closed)

New Placement DetailsNot only that, but the recruiter’s total cash-in amount is in the upper right-hand portion of the page in an orange font, beside the words “Total Cash-In Since Joining.”  And this is where we’ve taken things a step further: now you can see how much the recruiter has cashed in during every year they’ve been a Preferred Member.

All you have to do is click on the “Show a Specific Year” dropdown box located immediately below the total cash-in dollar amount.  Once you navigate to a specific year, you’ll see all the details of the placements associated with that year, as well as the cash-in total for that year.

This update is just one of the ways that we continually strive to provide the best experience possible for our Preferred Member recruiters.  If you have any questions about this change, or about your Preferred Membership in general, please don’t hesitate to contact me.

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330.455.1433, x156
Drea@TopEchelon.com
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(By MARK DEMAREE)

Mark DemareeCongratulations to those Preferred Member recruiters who earned enough Frequent Placer Program (FPP) points to receive cash back for their involvement in Top Echelon Network in 2011!

Keep reading . . .

Our goal is to help YOU make split placements, so much so that we’re willing to pay you for making split placements! That’s right, if you don’t know (or perhaps if you’ve forgotten), we have what is called the Frequent Placer Program within the Network.

This program is a cash-back program designed to reward recruiters in Top Echelon for participation within the Network.  The more you do, the more FPP points you earn.  The more FPP points you earn, the more cash you’ll receive back at the end of the calendar year.  It’s that simple.

Making split placements is just ONE way that you can earn FPP points throughout the year.  You can also earn points (and cash) by participating in activities that we believe lead to split placements.  Below is a list of ways to earn Frequent Placer Program points:

  • Making split placements
  • Making split placements with new Preferred Members
  • Scheduling face-to-face and telephone interviews
  • Attending a Top Echelon Network conference
  • Adding candidates and job orders to the split databases
  • Participation in Virtual and Regional Core Group meetings

Click here to read more about the Top Echelon Network Frequent Placer Program.  In addition to a complete listing of information, there’s also a short video that you can watch which highlights some of the major points of the program and how you can take advantage of it.

I’d like to congratulate those Top Echelon recruiters who earned cash-back rewards for their Network participation in 2011, and I encourage you to participate as much as possible in 2012.  We’ll be waiting to give you a check for your efforts at the end of the year!

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330.455.1433, Ext. 172
MDemaree@TopEchelon.com
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Mark Demaree

Every once in a while, we make changes to the Top Echelon Network Policies.  Sometimes those changes are small (most of the time, actually), and sometimes they’re bigger.  Our latest round of revisions to the Policies include both big and small changes.

I’ll be mentioning the bigger changes specifically in this issue of The Pinnacle Newsletter Blog.  However, I’m going to bypass the smaller changes, and I’m doing so because they do not significantly alter the wording or spirit of the Policies.  In the vast majority of instances, these changes were made to make the Policies more grammatically correct in terms of punctuation and usage (first person vs. third person, for example).

To point out each and every time we changed “us” to “Top Echelon Network” would probably bore you to tears . . . so we’re not going to do it.  However, we do want to point out the following, more important changes to the Top Echelon Network Policies.  The specific policies we’ll be addressing are Policy #3, Policy #5Policy #9b, and Policy #11. For each of these, I’ll present an “Overview,” the “Old Version,” and the “Revised Version.”  This is a lengthy blog post, but please bear with us.  We want to communicate as clearly as possible these major changes.

Policy #3: 3-Way Splits


OVERVIEW:

The verbiage “does not encourage” has been replaced with “prohibits” as it relates to 3-way splits unless prior written consent from all parties is obtained.

OLD VERSION:

Top Echelon Network does not encourage 3-WAY SPLITS with recruiters outside of Top Echelon Network, but does not prohibit Members from participating in them.

REVISED VERSION:

Top Echelon Network prohibits 3-WAY SPLITS with recruiters inside or outside of Top Echelon Network without prior written consent from all parties involved, including Top Echelon Network.

Policy #5: The Complaint Procedure

OVERVIEW:

The Complaint Procedure was revised to provide added detail to Phase 2 and Phase 3 of the policy.  Two sections of the policy were consolidated, which were, “The Negotiations, mediation, and arbitration” section with the “I don’t agree with Top Echelon’s decision or the EAB’s decision” section.  Lastly, the location and terms of arbitration and mediation were updated.

OLD VERSION:

I don’t agree with Top Echelon Network’s decision or the EAB’s decision

Once Top Echelon Network makes a decision on a Phase #2 dispute, the decision is final, and whatever action Top Echelon Network deems necessary will begin immediately upon the announcement of the decision. The recourse available to a recruiter who does not agree with the Phase #2 decision is as follows:

1. Pay the $1,500 processing fee and request that your dispute be re-opened, escalated to Phase #3, and heard by the Top Echelon Network EAB.
2. Get the other recruiter to agree to resolve the dispute via outside formal arbitration.
3. Hire an attorney and pursue it through the appropriate court system.

Once the Top Echelon Network EAB makes a decision on a Phase #3 dispute, the decision is final, and whatever action the EAB deems necessary will begin immediately upon announcement of the decision. The recourse available to a recruiter who does not agree with the Phase #3 decision is as follows:

1. Get the other recruiter to agree to resolve the dispute via outside formal arbitration.
2. Hire an attorney and pursue it through the appropriate court system.

Negotiations, mediation, and arbitration
If a dispute arises between any Members utilizing the services of the online system, the parties hereto shall use their best efforts to settle such disputes, claims, questions, or disagreements. To this effect, they shall consult and negotiate with each other, in good faith, recognizing their mutual interests and attempting to reach a just and equitable solution satisfactory to both parties. If a solution cannot be reached within a period of sixty (60) days, the parties agree to settle the dispute in an amicable manner by mediation administered by the American Arbitration Association under its Commercial Mediation Rules, before resorting to arbitration. Thereafter, any unresolved controversy or claim shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Any such arbitration will be conducted in a mutually agreed upon city having an American Arbitration Association office, or if no agreement on locale can be reached, the arbitration will be conducted in Cleveland, Ohio. The arbitrators shall award to the prevailing party, if any, as determined by the arbitrators, all of its costs and fees. “Costs and fees” means all reasonable pre-award expenses of the arbitration, including arbitrator’s fees; administrative fees; travel expenses; out-of-pocket expenses such as copying, telephone, court costs, and witness fees; and attorneys’ fees.

REVISED VERSION:

Finality of Top Echelon Network’s decision or the EAB’s decision

If escalated, after the Top Echelon Network EAB makes a decision on a Phase #3 dispute, the decision is final, and whatever recourse the EAB deems necessary will begin immediately upon announcement of the decision.  A recruiter who does not agree with the Phase #3 may seek to resolve the dispute via outside formal mediation or arbitration exclusively between the recruiters to take place in Canton, Ohio, administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment rendered by the mediator(s) or arbitrator(s) may be entered in any court of jurisdiction.  Additionally, the award to the prevailing party, if any, shall include all costs and fees.  “Costs and fees” means all reasonable pre-award expenses of the arbitration, including arbitrator’s fees; administrative fees; travel expenses; out-of-pocket expenses such as copying, telephone, court costs, and witness fees; and attorneys’ fees.

Any disputing involving Top Echelon Network as a party must be resolved in accordance with the requirements set forth in the Top Echelon Network Service Level Agreement.

Policy #9b: Candidate Ownership After a Candidate is Placed in a Direct-Hire Position

OVERVIEW:

Under the “Spirit of the Policy” section of this policy, the wording “strongly encourage” was replaced with “requires.”

OLD VERSION:

Therefore, we strongly encourage the job order agency to confer with the original candidate recruiter about the situation, and we suggest that you both share ownership in the candidate. That is, if either of you place the candidate again, you both agree to equally split whatever dollars your firm earns on that next placement of this candidate. We have seen other recruiters deal with these situations in this way, and it appears to work well.

REVISED VERSION:

Therefore, Top Echelon Network requires the job order agency to confer with the original candidate recruiter about the situation, and share ownership in the candidate.  That is, if either Preferred Member places the candidate again, both firms agree to equally split any placement dollars earned.  Historically, this is the best solution for other Preferred Members in such situations.

Policy#11: Placement Fees, Payment Terms, Refunds, Fall-offs, and Guarantees


OVERVIEW:

Throughout the policy we replaced phrases like “should be agreed upon” and “strongly advises” to “must agree” or “requires.”  Also, additional explanation of the “Fall-off” section has been added.

OLD VERSION:

Fee schedule
The fee schedule used in a placement should be agreed upon by both agencies prior to an offer being extended to the candidate, preferably in writing.

REVISED VERSION:

Fee schedule
Both agencies must agree in writing on the fee schedule to be used in a placement prior to extending an offer to the candidate.

OLD VERSION:

Fall-offs and replacement guarantee
In the event a candidate quits or is terminated (for any reason) during the guarantee period and the job order recruiter’s guarantee is to replace the candidate or refund the money, Top Echelon Network considers this placement a “fall-off.” The agency with the candidate and Top Echelon Network are to refund the proper percentage (normally 100%) of their portion of the fee to the job order recruiter immediately. It is then the sole responsibility of the job order recruiter to replace the candidate, return the fee to the client, or work out some other arrangement with the client. The agency supplying the originating candidate is not entitled to keep its fee, because the placement was a fall-off and its candidate did not work out.

REVISED VERSION:

Fall-offs and replacement guarantee
Top Echelon Network Members agree to honor the guarantee period and refund/replacement policy that the job order recruiter executes with the client.  In the case a guarantee refund/replacement policy is not clearly executed, Top Echelon Network considers a placement to be a “fall-off” in the event a candidate quits or is terminated (for any reason) during the guarantee period and the job order recruiter’s guarantee is to replace the candidate or refund the money.  Any act of resignation within the guarantee period qualifies as a “fall-off.” The candidate recruiter and Top Echelon Network must refund the proper percentage (normally 100%) of their portion of the fee to the job order recruiter immediately when a “fall-off” occurs.  It is then the sole responsibility of the job order recruiter to replace the candidate, return the fee to the client, or work out some other arrangement with the client.  The agency supplying the originating candidate is not entitled to keep its fee, because the placement was a “fall-off” and its candidate did not work out.  See Section, Guarantee period and refund/replacement policy.

Remember, you can view the Network Policies by clicking on the appropriate link in the Members’ Area.  That link is located on the left-hand side of the page, directly under “Alerts Management” and above “Frequent Placer Program.”

As always, I want to thank you for your commitment as a Preferred Member recruiter in this Network and for abiding by these Policies in the spirit of making split placements for the purpose of growing your business.

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330.455.1433, Ext. 172
MDemaree@TopEchelon.com
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Gaylord Opryland ResortThis is traditionally the time of the year that we announce our plans for the following year’s National Convention, and I’m pleased to announce that we’re going to Nashville, Tenn., for the 2012 convention.

But that’s just part of the good news.  We’re also going back to the Gaylord Opryland Resort & Convention Center, which was the site of our National Convention in 2006.  If you haven’t been to the Gaylord Opryland, it’s one of the most impressive venues we’ve ever been to and we’re looking forward to having next year’s convention there.

Okay, I know you probably have some questions, so I will answer as many of them as I can.

The dates of the 2012 National Convention are Thursday, March 22, through Saturday, March 24.  The Easter holiday next year falls on Sunday, April 8, so the convention will be a full two weeks away from that date.  This year, we held the convention in May, and it seemed many recruiters ran into scheduling conflicts with that month, so we decided that a return to earlier in the year would be in order.

We plan to release all of the information for the convention’s Early Bird Registration (preliminary agenda, logistics, etc.) sometime in December, by the middle of the month at the latest.  That way, you’ll be able to sign up for the convention before the end of 2011, which I know many recruiters like to do for tax purposes.  As always, the earlier you register for the convention, the better the price you’ll be able to secure.

As has been the case in the past, we have a block of rooms reserved at the Gaylord Opryland Resort & Convention Center.  However, the number of rooms in that block is limited.  As a result, it will be in your best interest to book a room as soon as you possibly can.  In fact, if you know that you’ll be attending the convention, I recommend that you book your room at the hotel immediately.

If you have any additional questions regarding the 2012 National Convention, I encourage you to give us a call.  We look forward to a strong finish to this year, a great 2012 for the Network and the recruiting industry, and to seeing you in Nashville next March!

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330.455.1433, Ext. 172
MDemaree@TopEchelon.com
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Bob BornsteinIt is with deep regret that we must inform the Top Echelon Network Preferred Membership of the passing of Network recruiter Bob Bornstein.

Bornstein passed on Friday, July 1, at his home in Oklahoma City, Okla., surrounded by his family and friends.  He was 64 years old.

Bornstein’s recruiting firm, Bornstein & Associates, Inc. joined Top Echelon Network on December 5, 2007.  He founded Bornstein & Associates in 1983.

Our deepest condolences go out to Bornstein’s family, including his wife, Sally, and his daughters, Rebecca and Rachel.

Memorial services were held this afternoon in Oklahoma City.  Click here for the obituary as it was published in the online version of The Oklahoman newspaper.

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330.455.1433

info@TopEchelon.com

Matt DeutschThe Pinnacle has undergone several transformations in recent years, and it continues to evolve—namely because we want to produce content that Preferred Members of the Network want to read.  With that in mind, we recently solicited feedback from Network recruiters about the type of information that they would like to see presented in what is now called The Pinnacle Newsletter Blog.

What Network recruiters want

To understand what a Preferred Member of Top Echelon Network wants in a newsletter, one must understand what a Preferred Member wants in general as a recruiter.  After reviewing the feedback that was sent to us, those things appear to be the following (more or less):

  • General recruiter training
  • Training on Top Echelon Network’s software and tools
  • Training on Top Echelon’s other services, such as the Big Biller recruiting software and the Hiring Hook recruitment website design
  • Information about new advances and trends in recruiting
  • Information about how to use social networking (effectively) in recruiting
  • Updates about how the Network is improving its software and systems
  • Updates about how the Network is working to help its Members make more split placements, including through The Four Pillars of Quality, Communication, Trust, and Active Participation

I’m sure there are probably more, but these represent the major wants of Preferred Members in terms of newsletter content.  As you can see, these wants are numerous and diverse.  There’s not just one—or a couple of things—that Preferred Members are seeking.

Sayonara . . . and success stories

Before we continue, a quick word about what you won’t be finding in The Pinnacle Newsletter Blog in the future.  Although the items below have appeared in the newsletter in the past, they also appear in the Members’ Area . . . so sayonara, so to speak.

  • Applying for Membership
  • New Preferred Members
  • Recent split placements

Okay, now in addition to articles pertaining to the first list presented above—the one detailing the wants of the Preferred Membership in terms of newsletter content—there will be one additional element in The Pinnacle Newsletter Blog.  That element involves success stories of the Network, articles that focus on recruiters who have made the Network work for them and are making split placements because of it.

“‘Comments’ and Compliments,” one of our most popular features, will be part of these success stories, as will recruiter profiles and focus pieces on specific Trading Partner relationships.  The reason we believe that articles about Network success are important is because they show, beyond a shadow of a doubt, that the Top Echelon Network split placement system works and they also show exactly how some recruiters making that system work for them.  Think of it as Network training articles by other Network recruiters.

All of that being said, we still want your feedback and your thoughts.  The Pinnacle is a constantly changing and evolving part of Top Echelon Network, and we want to make sure that it’s constantly evolving into exactly what Network recruiters want.  So give me a call or send me an email.  I promise I won’t bite.

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MDeutsch@TopEchelon.com
(330) 455-1433, Ext. 125