The Continuity of Top Echelon Systems and Services

I’m writing this to assure you, our customers, that we at Top Echelon Software are taking the COVID-19 pandemic as seriously as you are. As a result, we’ve made recent decisions that prioritize the health and well-being of our customers, our employees, and our families:

• We have cancelled Connect 2020, our all-user conference scheduled for April 30 and May 1 in Las Vegas.
• We have cancelled all non-essential business travel for Top Echelon employees.
• We have encouraged Top Echelon employees to work from home until the worst of this virus has passed and we can be assured of their health and safety.

While enacting all of these measures and precautions, I want you to know that we have taken the necessary steps to ensure the uninterrupted continuity of our systems, services, and support for all of Top Echelon Software’s products during this time, including the Top Echelon split network and the Big Biller recruiting software.

We understand that this is a time of unprecedented uncertainty, and as such, we are committed to doing whatever is necessary to continue providing a high level of service and support to our customers. As part of that commitment, we will also keep you updated and informed when and if new developments arise. Once again, our priority is the health and safety of everybody.

Thank you for your understanding and patience during this time, and do not hesitate to contact me if you have any questions.