Keep Connected with Our RingCentral Integration

Recruiting is built on communication. Every phone call, text message, voicemail, and follow-up can move a candidate closer to an opportunity or strengthen a relationship with a client.

Matthew Deutsch

However, managing those conversations across multiple applications can create unnecessary friction. Recruiters may have to move between their recruiting software and phone system throughout the day, while also making sure important communication is documented in their database.

The RingCentral integration for TE Recruit brings those activities together by allowing recruiters to connect their RingCentral account directly to TE Recruit. Once connected, recruiters can make and receive phone calls, send and receive text messages, access voicemail, and receive missed call notifications without leaving the software.

The result is a more connected recruiting workflow that can help recruiters save time, maintain more complete records, and stay responsive to candidates, clients, and prospects.

Keep Recruiting Conversations in One Place

Recruiters communicate with people throughout the day, and those conversations often happen while they are already working inside TE Recruit. With the RingCentral integration, they no longer have to leave TE Recruit to initiate or manage many of those interactions.

A recruiter reviewing a candidate’s record, for example, can make a phone call or send a text message directly from TE Recruit. If the candidate responds, the recruiter can continue the conversation while remaining within the same recruiting environment.

The same applies to client and prospect communication. Instead of repeatedly moving between TE Recruit and a separate phone application, recruiters can manage more of their communication where they are already doing their recruiting work.

Reducing that context switching can make a meaningful difference over the course of a busy day. The less time recruiters spend navigating between applications, the more time they can devote to sourcing candidates, developing new business, following up with people, and building relationships.

Automatically Capture Communication History

Communication is valuable not only when it happens, but also when there is a reliable record of it afterward.

With the RingCentral integration, calls and text messages are automatically logged as Activities on the appropriate TE Recruit records. This helps recruiters maintain a more complete communication history without relying as heavily on manual data entry.

That automatic documentation can be especially useful when recruiters are managing numerous candidates, clients, and prospects simultaneously. Instead of trying to remember whether a conversation was recorded, recruiters can rely on TE Recruit to capture supported RingCentral communication as part of the record.

More complete records can also make future conversations easier. Before calling a candidate or client, a recruiter can review previous interactions and understand what has already been discussed. That context can help create a smoother and more personalized recruiting experience.

Follow Up Quickly on Missed Calls and Voicemails

Timing is important in recruiting. A missed call from a candidate could mean they have a question about an interview, want to discuss an offer, or are ready to consider a new opportunity. A voicemail from a client could involve a new job order or an important update about an existing search.

The RingCentral integration helps recruiters stay on top of these conversations by providing missed call and voicemail notifications within TE Recruit.

For example, a recruiter who receives a missed call notification can review the person’s TE Recruit record, look at previous communication, and follow up with the appropriate context. Because the information is available within the recruiting workflow, the recruiter can respond without having to piece together details from several applications.

That can help recruiters stay responsive at moments when speed and communication are especially important.

Give Your Team Greater Visibility

Recruiting is rarely an isolated activity. Candidates may interact with multiple people at an agency, and client relationships can involve recruiters, account managers, and other team members.

A centralized communication history can make collaboration easier.

If another recruiter needs to work with a candidate or client, they can review the Activities on the record to better understand recent interactions. Instead of starting without context or asking a teammate to recap every conversation, they can see the communication history that has been captured in TE Recruit.

This visibility can help teams coordinate their efforts and provide a more consistent experience for candidates and clients.

It can also be useful when someone is unavailable. If another team member needs to step in, having recent calls and text messages documented on the record provides valuable context for the next conversation.

Put the Integration to Work in Your Recruiting Workflow

The RingCentral integration can support several common recruiting situations.

For candidate and contact outreach, recruiters can call or text directly from TE Recruit while reviewing the person’s information. This makes it easier to move from research or database work directly into outreach.

For missed call follow-up, recruiters can see notifications within TE Recruit and quickly review previous interactions before returning the call.

For team collaboration, recruiters can review communication history to understand the latest interactions with a candidate or client before reaching out themselves.

And for overall recruiter productivity, keeping calls, texts, notifications, and recruiting information within a more connected workflow can reduce the amount of time spent moving between applications.

A More Connected TE Recruit Experience

The RingCentral integration is another way TE Recruit can serve as the central hub for recruiters’ daily activities.

Instead of treating phone calls and text messages as separate from the recruiting workflow, the integration brings those conversations closer to the candidate and client records where they belong. Automatic Activity logging helps keep the database current, while missed call and voicemail notifications help recruiters stay aware of conversations requiring attention.

There are some important requirements to keep in mind. Each RingCentral account and phone number can only be connected to one TE Recruit user at a time. An account or number cannot be shared across multiple TE Recruit users or agencies. In addition, the connected number must be a direct line assigned to the individual user. Shared numbers and company-wide main lines cannot be integrated.

For recruiters who already use RingCentral, connecting it with TE Recruit can create a more streamlined way to manage everyday communication. With fewer applications to navigate and more communication automatically captured, recruiters can spend less time managing their technology and more time doing what matters most: building relationships and making placements.