Don’t Forget: Texting Available in Big Biller This Week

This blog post is to remind you that texting capabilities will be available in the Big Biller recruiting software starting this week. In fact, they’ll be available on Friday, November 1!

First and foremost, as mentioned in last week’s issue of The Pinnacle Newsletter, there will be a special Training Thursday webinar regarding Big Biller’s texting capabilities. That webinar, titled “Text or Treat: Announcing Texting in Big Biller!” will be held on, wait for it . . . Halloween! And by Halloween, I mean on Thursday, October 31. (And by that, I mean tomorrow.)

Click HERE to register for this special Training Thursday webinar.

And of course, we also have a series of Help Center article that explores Big Biller’s texting functionality. This series of articles covers the following:

  • Setting up a dedicated texting number
  • Sending and receiving text messages
  • Managing your texting subscription
  • Allowing a user to send text messages as other users
  • Canceling a text messaging phone number/subscription

Click HERE to see the Help Center article that contains all of this information:

And once again, we also have an overview video explaining texting, which you can play below:

And in case you missed it in last week’s issue of the newsletter, we have information in a Q&A format, which is listed below.

How much does the service cost?
Each phone number that you create costs $12 per month and comes with 250 outgoing text messages. Each message sent beyond the 250 limit will cost an additional $0.05, and incoming messages do not count towards the limit. The limit resets each month, and any unused messages do not carry over.

Will I be able to pick my texting number?
No, a number will be provided for you when you activate the service.

Can I use my existing work number?
No, a number will be provided for you when you activate the service.

Will the number provided to me use my area code?
Yes, the area code will be based off your location on file.

Will mass texting be available?
No, not at this time.

Do incoming texts count towards my message limit?
No, incoming messages will not count towards your limit.

Can I receive responses on my phone?
Not directly to your phone number, but email notifications can be set up from within Big Biller so that you can receive them on the go.

What’s the advantage of texting from Big Biller, rather than just sending from my phone?
Texting through Big Biller allows you to send messages without revealing your personal phone number. Incoming and Outgoing Messages are also automatically recorded as Activities when sent as well.

Can my users share a single texting number?
Yes, users can be given permission to send texts from another user’s number.

Do my remaining messages carry over to the next month?
No, the message limit resets with each new billing cycle.

Is there a limit to the number of texting numbers that I can activate?
No, you can create as many phone numbers as you need.

If you haven’t done so already, don’t forget to register for our special Halloween webinar tomorrow: “Text or Treat: Announcing Texting in Big Biller!”

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