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At Top Echelon, we’re constantly upgrading both the Big Biller recruiting software and our split placement network software. So we’re pleased to announce the following updates:

1. Outlook Add-In — This new Add-In helps streamline your documentation process by allowing you to log emails, add attachments, and create new records within your Big Biller database while working in Outlook 365.

2. Placement Form Updates — Placement Forms have a fresh new look! These updates and additional validations help streamline the process of getting your placements accurately documented, as well as prepare it for the upcoming Network Placement system.

3. Expected Payment Date Field — An Expected Payment Date field has been added to Placement Forms to allow you to document and track when you anticipate to receive payment from your client and also helps prepare the form for the upcoming Network Placement system.

4. Network Activity Detail Sharing — You now have the ability to share additional details with your trading partners when logging or scheduling Activities to a Network Candidate or Job. This new feature allows you to share the Activity Type, Subject, or Details.

5. Change to Daily Mass Email Limit — The email safety net will not allow you to send more than one mass email to the same address in a four-hour period. This time frame has been reduced to allow for more flexibility while still helping email deliverability.

If you have questions about these updates or about any other aspect of your Top Echelon Network and/or Big Biller software account, you can:

→ Send an email at

→ Contact us via chat during regular business hours.

→ Visit our Help Center.

Now, more than ever, it matters which job orders you’re actively working as a recruiter.

That’s because you can NOT spend time on what amounts to a “wild goose chase.” As a recruiter, time is your most important commodity, and considering the current state of world affairs, you can’t afford to waste it.

With that in mind, you’ve probably heard of a television show called Seinfeld. If you haven’t, it’s considered one of the most successful television shows in the history of entertainment.

Of course, comedian Jerry Seinfeld has moved on to other projects. One of those projects is Comedians in Cars Getting Coffee. You can watch that show on Netflix, which didn’t even exist when the original Seinfeld show was on the air.

But I digress. The purpose of this blog post is to tell you that I have joined the Seinfeld show and your Network membership together.

Seinfeld: see the humor AND the value

Every recruiter wants to make more placements. It doesn’t matter if it’s in a good economy or in what appears to be a shaky one. (In fact, recruiters are even more motivated to make placements in a shaky economy.)

However, you still can’t make these placements without job orders. More to the point, you can’t make these placements without qualified job orders.

To help illustrate this point, I’m going to draw upon Seinfeld. (In this case, the original show, not the man himself.) In an early episode of the show, Jerry laments to a rental car clerk in the following fashion when she informs him that the car he reserved is not available:

“See, you know how to take the reservation, you just don’t know how to hold the reservation, and that’s really the most important part of the reservation, the holding. Anybody can just take them.”

As funny as that is, I’m going to paraphrase what Jerry said and put more of a recruiting (and Top Echelon Network) spin on it:

“See, you know how to take the job order, you just don’t know how to qualify the job order, and that’s really the most important part of the job order, the qualifying. Anybody can just take them.”

When you take job orders from your clients and share them with your split recruiting partners, they must be qualified job orders. That means they must contain all of the relevant information and that information should be included in everything that you share.

The following scenarios also apply:

  1. You’ve filled the job order and the search is complete. If that’s the case, then please take the job order off the Network.
  2. One of your clients has halted the search and/or withdrawn the job order. This has already happened to some recruiters due to the COVID-19 pandemic. If it happens to you and you’ve shared these job orders with the Network, then please indicate the change in status or take the job order off the Network.

If you’re not qualifying (and/or updating) your job orders properly, then you could be wasting your time. Even worse, if you’re not qualifying (and/or updating) job orders properly and then you’re sharing them with your trading partners, then you could be wasting their time, too.

The importance of Quality

As mentioned in my previous blog post, Quality is one of the Four Pillars of Top Echelon Network. As a TE member, quality should be part of everything that you do.

This includes all of the information you share with other Network members. And this especially includes the job orders you share.

So don’t just take the job orders and share them. Qualify them, as well. And increase the chances that you’ll make more Network split placements this year.

Now have some coffee.

And remember, if you have questions about your Top Echelon split network membership or about how you can enjoy more success in the Network, I encourage you to contact me.

You can do so by calling 330.455.1433, x156 or by sending an email to

Every once in a while, we reference The Four Pillars of Top Echelon’s recruiter network in The Pinnacle Newsletter Blog.

Considering everything that is happening in the world right now with the COVID-19 pandemic, I thought this would be a good time to return to the basics and fundamentals of Top Echelon Network. And the basics and fundamentals of the Network starts with The Four Pillars.

I’ve been Top Echelon’s Director of Network Operations for well over a decade now. As a result, I can say with certainty that if you practice and adhere to these Pillars, you can enjoy more success in Top Echelon.

So without further adieu, here are The Four Pillars of Top Echelon Network:

Pillar #1: Quality

Everything starts with quality. That means quality should be infused into everything you do within the Network. You should strive to submit quality jobs and quality candidates. You should strive to have quality interactions with other Network members.

Quality is a great way to brand yourself as a member. If other Network recruiters know that you deal in quality, then they will be more likely to want to work with you.

When other Network recruiters want to work with you, this increases the chances that you’ll make split placements. Cha-ching!

Pillar #2: Communication

To enjoy success in Top Echelon Network, you must communicate well. What does that mean, exactly? It means:

  • Communicating often.
  • Communicating in as many different ways as is necessary.
  • Identifying the most important information and making sure that information is communicated first.
  • Clarifying information during every step of the recruitment process.

Actually, we want you to over-communicate with other Network members. That’s because when you try to over-communicate, it usually means you’ll end up communicating just enough. Despite good intentions, miscommunication can derail any deal.

Pillar #3: Trust

This is quite possibly the most important Pillar. That’s because this is where the “rubber meets the road.”

You have to trust another Network member to share your job order or candidate with them. However, when you find split recruiting partners you trust and you share with them liberally, that can lead to a TON of split business.

The most successful trading partner relationships in the history of Top Echelon have been built upon the Pillar of Trust. Once you trust another member completely and implicitly, that’s when the floodgates can open.

You can make 10, 20, or even 30 splits with them. That’s the “sweet spot” of Network membership.

Pillar #4: Active Participation

Did you know that, once upon a time, there were only three Pillars? Then Top Echelon Network members Dan Simmons, CPC and Jim Hipskind, CPC of Continental Search & Outplacement, Inc. suggested that we add this Pillar.

On the one hand, you might think that participating in the Network is a prerequisite for enjoying success in the Network. On the other hand, recruiters sometimes forget that TE is not a “magic money-making machine” and they DO have to make an investment of time, energy, and effort.

The good news is that you don’t have to make a huge investment. However, you do have to take the steps necessary to set yourself up for success. That means sharing job orders and candidates and being proactive about contacting other recruiters, among other things.

Well, that’s it: The Four Pillars of Top Echelon Network. Follow the blueprint and enjoy more success!

In the meantime, if you’d like to discuss The Four Pillars or your split network membership, I encourage you to contact me. You can do so by calling 330.455.1433, x156 or by sending an email to

In the next installment of our “Planning Your Network Success” series of blog posts, I’m going to explore how you can assess your current stage as a TE networker.

There are a couple of reasons to do this, but the main one has to do with the five stages of TE networker growth. I’ll discuss those stages in an upcoming blog post.

I’m going to use a series of questions to help determine your current stage as a TE networker. You’ll be able to take your answers and see which of the five stages you fall into.

1. Which statement about mindset best characterizes you?

  • You’re skeptical about the benefits of networking compared to the initial time investment.
  • You need to see some results before you can be a true believer in split business.
  • You feel networking should be a steady percentage of your business, in good years and bad.
  • You feel split business is no longer “optional”; you work to make splits happen.
  • You not only take your split business seriously, but you even enjoy it.  You’re good at it.

2. Which statement about trust best characterizes you?

  • You’re normally non-trusting about other recruiters and are reluctant to openly share information.
  • You’re cautious, hold back your best candidates/job orders, and reluctantly share client information.
  • You share all but the most exceptional items and are not concerned about getting “ripped off.”
  • You share everything; you do not hold back your exceptional items for yourself.

3. Which statement about effort best characterizes you?

  • You are unwilling or unable to put forth enough effort to be a successful TE networker.
  • You submit some candidates/job orders and wait to get results to determine the Network’s value.
  • You have good intentions (try to submit items), but something always keeps deals from closing.
  • You’re the hardest-working networker—most submissions, responses, etc.—and almost at the top!
  • You expel a lot of energy—your reputation and core group relationships are your keys to success!

4. Which statement best describes your expectations of Top Echelon Network as a recruiting network?

  • You fluctuate, and you blame the Network or other members if you’re unsuccessful.
  • Your expectations are high; you see potential, but expect others to respond to your submissions.
  • Your expectations are realistic; many of your submissions will not be placed, but some will.
  • You know how to use your time to generate split placement revenue and take split placement business seriously.
  • You can predict your number of annual split placements, and you have a plan to make it happen!

5. Which statement best describes your intentions and ability to submit data to the Network?

  • Your effort is minimal if you submit items, and often the quality lacks important details.
  • You send many items and might place one; or you submit a few to test the level of response.
  • You know you need a pipeline of regular submissions, but other responsibilities may interfere.
  • You’ve found the right combination in your office to keep the pipeline flowing regularly!
  • Your pipeline is running so smoothly that it functions even if you’re out of the office!

6. Which statement best describes you with respect to quality?

  • You always hold back your excellent candidates/job orders so you can get a full fee.
  • Your intentions are good, but you still have a tendency to hold back your excellent items.
  • You pass only your quality items; have pride in what you share (may still hold back the “very best.”)
  • You deal only in quality and expect the same in others, but will forgive those outside your core group.

7. Which statement best describes your current relationship with trading partners?

  • You tend to view other recruiters as competitors.
  • You’ve contacted enough Network recruiters now to have some good and “not so good” experiences.
  • You recognize that every firm does things differently and can “roll with the punches.”
  • You treat your split recruiting partners like clients and have at least one that you trust implicitly.
  • You treat every Network recruiter with respect, looking for additions to your core group (upon whom you rely).

8. Which statement best describes your overall Top Echelon Network billings and the economy?

  • Typically $0, whether it’s a good year or a bad economy.
  • Typically $0 to $10,000 per year, but you don’t trust to do splits in a strong economy.
  • $15,000 to $30,000 per year, and you know that splits are important in good or bad times.
  • $45,000 to $85,000 per year, and your split business is important to you in good or bad times.
  • $90,000 to $210,000 per year, and you know that the “machine needs to be oiled” in any economy.

If you’re interested in finding out more about the stages of a TE networker, you can contact me by calling 330.455.1433, x156 or by sending an email to