Ask a Top Echelon Network Top Producer: Glenda Smith, Part 1

Glenda SmithThe best way to find out how to enjoy success in Top Echelon Network . . . is to ask the Top Producers how they’ve enjoyed success.  Makes sense, right?  Well, that’s exactly what we did, and now we’re going to present their answers in The Pinnacle Newsletter Blog.

This week, we’re highlighting Glenda Smith of MetalJobs Network.  Glenda is currently ranked fifth overall in the Network in terms of production.  She’s made a total of six split placements in Top Echelon Network during the past year and 71 placements overall during her tenure as a Preferred Member recruiter.  Her specialty is Aluminum Extrusion Manufacturing.

We asked Glenda some questions to find out exactly what she’s doing right in the Network and how she’s making split placements.  Our questions—and her answers—are listed below.  Thanks, Glenda . . . and congratulations!


1. What factors have led to your success as a Preferred Member?

Reputation in TE. I think because recruiters know when it comes to the Metals industry, MetalJobs Network can be counted on to have specific candidates and open positions.


2. How have The Four Pillars of Top Echelon Network (Quality, Communication, Trust, and Active Participation) played a role in your success?

The primary “pillar” to me is Trust.  You have to be able to maintain a very high level of trust with your Trading Partners.  I think we all learned early on to keep information about our companies very confidential, just in case another recruiter tried to “steal” your company or your job order.  In fact, a recruiter who asked for the exact location or the name of your company was suspect.  Now that’s changed, with the ups and downs of the economy and the knowledge that we’re all in this together.

I always share the exact location on every job order and most of the time, I’m okay with sharing the company name, too.  I share every one of the job orders I get on the Big Biller recruiting software and my worthy candidates, as well (Active Participation).  If I’m working with another recruiter’s candidate, I keep that recruiter apprised of the progress of that candidate through interviews, etc. (Communication).  When I do submit a candidate to other recruiters for one of their job orders, I try very hard to match the candidate’s skills, education, and experience with the requirements of the job order.  I always send a completed Resume Data Sheet, along with a resume that can be submitted to a client as-is (Quality).


3. Have Regional Core Groups, Virtual Core Groups, or attending Top Echelon conferences and conventions played a role in your success?  If so, how?

I LOVE attending conferences and conventions—meeting new people and saying hello again to recruiters you already know—what fun!  I’m always able to take away at least one thing that I can use in my business, and sometimes that’s making a split placement with a recruiter I’ve just met!


4. How have the split placements you’ve made in the Network enhanced the overall production of your recruiting desk?

Split placements are about 20% to 25% of my total placements, so it’s significant to my income.


5. What is your philosophy regarding split placements (i.e., how they fit into your business model, how many you strive to make in a given year, etc.)?

I always count on a certain percentage of placements being split with other Preferred Members.  Over the years, it’s become an important part of our business model—one of the aspects of it that hasn’t changed at all.

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Be sure to check The Pinnacle Newsletter Blog next week for the second part of Glenda’s interview, and if there’s a Top Producer you think we should be asking questions, email their name to

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