Texting Available in Big Biller Starting November 1

Top Echelon is pleased to announce that texting capabilities will be available in the Big Biller recruiting software starting on Friday, November 1!

We imagine that you probably have some questions about this new feature in Big Biller. And since over 75% of Network recruiters use the software, we thought it would be a good idea to provide answers to those questions.

But first: please note that there will be a special Training Thursday webinar regarding Big Biller’s texting capabilities. That webinar, titled “Text or Treat: Announcing Texting in Big Biller!” is scheduled for Thursday, October 31.

Click here to register for this special Training Thursday webinar.

And of course, we also have a series of Help Center article that explores Big Biller’s texting functionality. This series of articles covers the following:

  • Setting up a dedicated texting number
  • Sending and receiving text messages
  • Managing your texting subscription
  • Allowing a user to send text messages as other users
  • Canceling a text messaging phone number/subscription

Click here to see the Help Center article that contains all of this information:

But wait, we’re not done! We also have an overview video explaining texting, which you can play below:

And last but certainly not least, we have information in a Q&A format listed below.

How much does the service cost?
Each phone number that you create costs $12 per month and comes with 250 outgoing text messages. Each message sent beyond the 250 limit will cost an additional $0.05, and incoming messages do not count towards the limit. The limit resets each month, and any unused messages do not carry over.

Will I be able to pick my texting number?
No, a number will be provided for you when you activate the service.

Can I use my existing work number?
No, a number will be provided for you when you activate the service.

Will the number provided to me use my area code?
Yes, the area code will be based off your location on file.

Will mass texting be available?
No, not at this time.

Do incoming texts count towards my message limit?
No, incoming messages will not count towards your limit.

Can I receive responses on my phone?
Not directly to your phone number, but email notifications can be set up from within Big Biller so that you can receive them on the go.

What’s the advantage of texting from Big Biller, rather than just sending from my phone?
Texting through Big Biller allows you to send messages without revealing your personal phone number. Incoming and Outgoing Messages are also automatically recorded as Activities when sent as well.

Can my users share a single texting number?
Yes, users can be given permission to send texts from another user’s number.

Do my remaining messages carry over to the next month?
No, the message limit resets with each new billing cycle.

Is there a limit to the number of texting numbers that I can activate?
No, you can create as many phone numbers as you need.

We’ll have more information in next week’s issue of The Pinnacle. But if you haven’t do so already, please register for the upcoming webinar about texting on Thursday, October 31!

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