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I’m pleased to announce that the new Network Candidates feature is now LIVE in Top Echelon!

I, along with Senior Product Designer Jen Davies, conducted a special software release webinar about his new feature on Monday. If didn’t get the chance to attend the live webinar, that’s okay. We recorded it, and you can watch it now at your leisure.

To recap, Network Candidates is a fresh approach to the MEGA Database from the legacy version of our split placement software. Once again, this is NOT just a different version of the MEGA. It is better and provides you, the user, with more decision-making data.

Before I get into that, though, here is the recorded version of Monday’s webinar:

So what does the new Network Candidates feature offer? The following, among other things:

  • For starters, you’ll search in one place for your candidates within the Network software. Specifically, you’ll click the “NETWORK” tab in the search results to see what’s available in terms of the over four millions candidates to which you have access.
  • Multiple state location searching
  • Filters: Most Common Locations, Education Levels, Resume Add Date, and the top five recruiters representing data in the list
  • More information to make a determination regarding which candidates to request:
    • Current Position Title
    • Location
    • Parsed skills from the resume
    • Display of past work history position titles and the number of years/months in those positions
    • Summary on the candidate

I whole-heartedly invite you to dig in to the new Network Candidates feature. And as you do that, I have something else of which I’d like to remind you . . .

Beta testers still wanted!

Once again, I’d like to take this opportunity to invite you, the members of Top Echelon’s recruiter network, to be beta testers for the upcoming changes to the Network software.

Simply send an email to with the words “Beta Tester” in the subject line. Remember, of course, that we can’t put every single Network member on beta testing, so there are limitations. That’s why if you really want to be a beta tester, I suggest that you act today and send an email!

I received a call from a Top Echelon Network member the other day . . . and they were NOT happy. Allow me to explain why.

This recruiter had shared jobs with the rest of the Network, as they have done for many years. (In fact, they’ve been part of the Network for over 10 years.)

One of their jobs caught the attention of another Network member. Unfortunately, that Network member did not read the comments that the job order recruiter submitted with the job.

The reason it was unfortunate is because the job order recruiter left specific instructions in the comments section. Those instructions included a request to call the job order recruiter before working the job.

Instead, the candidate recruiter proceeded to call the job recruiter’s client by mistake, in an attempt to source candidates for the job. And yes, by the job recruiter’s client, I mean the client with that particular job opening.

The hiring manager became apprised of the situation and called the job order recruiter. So now you probably have a better idea of why the job order recruiter was upset. That was, at best, an awkward conversation.

And now, the rest of the story

But wait! Our story doesn’t end there.

That’s because another candidate recruiter in the Network saw another one of this member’s jobs. It just so happened that it was a different job with the same client. So what happened?

Yes, you guessed it. The candidate recruiter did NOT read the comments associated with the job. And then that recruiter called into the client.

And as if that was not bad enough, the candidate recruiter also contacted a candidate within the organization who was at least three rungs higher on the ladder than what the job called for.

Once again, the hiring manager became apprised of the situation. And once again, they called the job order recruiter.

So now you really know why the job order recruiter was upset, especially since this was exactly what they did NOT want to happen after sharing these jobs with the Network.

Now, I will say that the candidate recruiters in question are not rookie recruiters. They’re not even new Network members. In fact, they’ve been successful recruiters in Top Echelon for quite some time.

And yes, there was no malice involved. The candidate recruiters were not trying to get away with anything, nor did they do anything unethical.

No malice . . . but costly oversights

However, their collective oversights were costly for the job order recruiter.

I can not emphasis enough how much you must strive to avoid situations like these in Top Echelon’s recruiting network. And everything that I just detailed could have been avoided if the candidate recruiters had done two simple things:

  1. Read the comments that the job order recruiter submitted with the job.
  2. Called the job order recruiter prior to working the job.

And that is why you MUST call the job order recruiter before working their job. Even if there are no comments associated with the job, you should call them for information that could be vital to the search. At the very least, you need to make sure that you’re “on the same page.”

Communication is one of The Four Pillars of Top Echelon Network. So is Quality, for that matter. Both are necessary to make every Network interaction the best that it can possibly be.

Do you think the job order recruiter will want to work with these candidate recruiters again? What would be your reaction, if you were the job order recruiter?

When in doubt, communicate with your split recruiting partners! Even if you aren’t in doubt, communicate anyway.

And absolutely, positively call the job order recruiter before working their job!

If you have any questions about this blog post or your Top Echelon Network membership, please contact me. You can do so at 330.455.1433, x156 or at

First and foremost, there is no doubt that Byrnes & Rupkey, Inc. is a powerhouse Top Echelon Network recruiting agency. The numbers definitely back that up.

Byrnes & Rupkey joined Top Echelon’s recruiter network in May of 2014. Since then, the agency has racked up 135 placements in TE. That’s a healthy average of 27 placements per year.

Lois Rupkey (now retired) earned Recruiter of the Week honors in Top Echelon Network. So did Kristy Staggs, who is now the President/CEO and owner of the agency.

And now agency recruiter Katy McCracken has earned Recruiter of the Week honors in TE!

Katy has made four split placements so far this year with four different trading partners. Not only does she make placements, but Katy is also a webmaster, meaning that she manages the Byrnes & Rupkey website!

In addition, Katy goes out of her way to compliment her split recruiting partners, as you can see below. This is further evidence that she works to build relationships in the Network, which increases the chances that she’ll make even more placements in the future.

Katy McCracken: the secret to her success

We wanted Katy to say a few words about the success that she’s enjoyed so far in TE. Thankfully, she agreed to do so.

Katy McCracken of Byrnes & Rupkey, Inc.

Katy McCracken

“I only started recruiting six years ago, right after I graduated college, and have learned so much from the wonderful Byrnes & Rupkey team and Top Echelon.

“I have found that reaching out and developing relationships with TE partners who specialize in similar industries has been successful for me. I also send out a Hot Jobs list every week and have received some great candidates from fellow TE partners.

“I am so thankful to have the opportunity to be a part of TE, and I look forward to developing more relationships and making more placements with TE partners!”

So congratulations to Katy McCracken for her production and success in the Network and for being named Recruiter of the Week!

— — —

“Thank you again, Nicole, for your help with this role! [The candidate is awesome] and will do well with my client. You are fantastic to work with!”

Submitted by Katy McCracken of Byrnes & Rupkey, Inc. regarding her Network split placement with Nicole Krnich of S&R Resources


Fee Percentage—20%

(Editor’s note: This is the first Network split placement that Katy and Nicole have made together in Top Echelon.)

— — —

Gary Thompson of Retail Options Executive Search

Gary Thompson

“Thank you so much, Gary, for sharing [the candidate] with me! He is an outstanding candidate, and I know he will be successful in this role. You are wonderful to work with, and I am so glad we filled this role! Thanks, again!”

Submitted by Katy McCracken of Byrnes & Rupkey, Inc. regarding her Network split placement with Gary Thompson of Retail Options Executive Search


Fee Percentage—25%

(Editor’s note: This is the first Network split placement that Katy and Gary have made together in Top Echelon.)

— — —

The selection process for the Recruiter of the Week Award is based upon multiple criteria, including production within Top Echelon Network, adherence to the Network Policies and Golden Rules, the spirit of networking that the recruiter displays while interacting with other members, and the level of commitment that the recruiter exhibits in regards to their Network membership overall. The Recruiter of the Week is a true embodiment of The Four Pillars of Top Echelon Network—Quality, Communication, Trust, and Active Participation.

As you are all well aware, social media has taken over the world.

Okay, maybe that’s an exaggeration. Then again, maybe it’s not.

Regardless, it’s become an integral part of daily life for many of us, and that includes recruiters.

After all, recruiters deal in information, and there is a tremendous amount of information on social media. Of course, not all of it is valuable information, and therein lies the problem: being able to find the valuable information and leave the rest behind.

At Top Echelon, we pride ourselves on providing valuable information to recruiters, and that includes through our social media accounts. In fact, we recently revamped (and added to) our accounts, taking steps to improve them so they provide the best experience possible for recruiters.

In short, we’ve molded the accounts so they’re more targeted, they provide better information, and they’re more valuable to those recruiters who connect with them.

Speaking of which, I invite you to connect with Top Echelon on the social media platforms listed below by clicking on the appropriate links. (You might be pleased to know that we now have an Instagram account!)

Top Echelon on LinkedIn

Top Echelon on Twitter

Top Echelon on Facebook

Top Echelon on Instagram

We share ALL sorts of information through these social media accounts. Some of it is general in scope and will appeal to the entire recruiting and staffing industry. Other information might be for customers only.

We share blog posts, videos, and announcements regarding upcoming events such as free training webinars. Whatever it might be, we strive to share information that recruiters will consider to be of value.

Because no matter the extent to which social media takes over the world, it still won’t change the fact that the most important thing you can do is provide value . . . especially to those who have come to expect it from you.

August is just about over, which is difficult to believe. It seems like it was just yesterday that it was June 1 and all of summer was ahead of us.

Well, not all of summer is left, but there is still a piece of it remaining. That would be, of course, the upcoming Labor Day holiday.

Labor Day hours

As has been the case for several years, the Top Echelon offices will be closed on Labor Day. This year, that day is Monday, September 2. And, in case you’re wondering, “Top Echelon offices” refers to the following:

Our officers will re-open at 8 a.m. for business as usual on the following day: Tuesday, September 3.

I’d like to take a moment and encourage you to spend time with your friends and loved ones this weekend. Have a cookout or a picnic, go to a family reunion, or just have an informal get-together.

This is a good opportunity to catch your breath before the final four months of 2019 arrive. (And they’ll be here before you know it.)

Also, please exercise caution and be careful while you travel. We’ll keep everybody in our thoughts and prayers as you do so.

We hope that you all enjoy a great holiday weekend!